Legal Information

We prepare each garment once your order comes in, which is why preparation and shipping times are shown before you confirm your purchase. If your order arrives in more than one package, they may travel separately at no extra cost.

You have 14 calendar days from receipt to return your order with no need for justification, as set out under the European Union's right of withdrawal. Garments must be unused and with their tags attached. Write to us and we'll guide you through the return and refund process.

We only process the data you give us when placing an order or subscribing to the newsletter: name, shipping address and email. We use it to manage your purchase and, if you've signed up, to send you our news. We never sell it or share it with third parties for advertising purposes.

You can exercise your rights of access, rectification and deletion by writing to us at any time.

Store prices are shown in euros. Your order is confirmed once payment is received, and we send you an email with the purchase details.

All the illustrations on our garments are original to Troglodytes. If something doesn't arrive as expected, contact us and we'll sort it out.

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